BlueReef Connect | Support Area | Send us your bill | Tel: +61 8 8922 0000 | Email : info@bluereef.chat
Policies
BlueReef Connect is committed to making full disclosure of our product features & contract terms to customers. We use best effort to conduct our business in compliance with the Telecommunications Consumer Protection (TCP) Code.
- Acceptable Usage Policy
- Customer Service Guarantee
- Customer Complaints Policy
- Fair Use Policy
- Financial Hardship Policy
- Privacy Policy
- Standard Form of Agreement
- TCP Complaints Register Form
- Protecting Our Customers - TCP Code
- TCP Compliance Plan
- Appointment of Advocate or Authorised Representative Form
- Sample Bill PDF
- Useful Information about BlueReef Connect
Critical Information Summaries
In accordance with the TCP Code, Critical Information Summaries, which set out important information about each of the products and services that we offer to supply to Customers, are made available to Customers before the Customer enters into a contract or agreement with BlueReef Connect in respect of the purchase of any of those products and services. Please review the Critical Information Summaries for each of our products and services that are of interest to you.
NBN
Mobile
- Additional Features
- International Roaming
- CIS - MAX Promo Pre: December 2018
- CIS - MAX Promo From December 2018 to Jan 2019
- CIS - Super Promo Pre: December 2018
- CIS - Super Promo From December 2018 to Jan 2019
- CIS - Standard Promo
- CIS - Mico Plan